Privacy Policy

Thank you for visiting Elgrissy Diamonds Ltd. We know that you care how information about you is used and shared, and we appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. Our customers are at the core of everything we do, and we make every effort to ensure your experience with us. Part of our commitment to you is to respect and protect the privacy of the personal information provided to us. This notice describes our privacy policy. By visiting Elgrissy Diamonds Ltd, you are accepting the practices described in this Privacy Notice. This Privacy Policy is also incorporated into our Terms of Service.

When you submit your personal information to us, you are giving Elgrissy Diamonds Ltd your consent to the collection, use, and disclosure of your information as set forth in this Privacy Policy. We are always available to discuss your questions or concerns regarding this Privacy Policy and our Terms of Service. If you would like to speak to a customer service representative, please feel free to contact us via telephone at 212-382-0070 or email at elgrissydiamonds@gmail.com

This privacy notice describes our online information practices to inform you about what information we collect, why we collect such information and how we use the information that we collect from our customers. By visiting Elgrissydiamonds.com, you are accepting the practices described in this Privacy Policy.

How Elgrissy Diamonds Collects the Personal Information About Their Customers?

In general, you can browse our website without telling us who you are or revealing any personally identifiable information about yourself. We collect your personal identifiable information at the time of your Account Registration, Contact Us, Email Reference, Refer a Friend, Request Information and any place any Cookies or Web Beacons or record any Web Log information at the time of your site visit. Personal identifiable information means any information that may be used to identify an individual, including but not limited to first and last name, physical address, email address, phone number, IP address, credit card number or other contact information that may be used to identify an individual.

In order to provide our full range of services, we may collect the following types of information:

  • Information you provide us

    When you create an account with us, we ask you for personal information (such as your name, email address, account password, mailing info and phone numbers). You can choose not to give certain information, but then you might not be able to take advantage of many of our enhanced features. When you submit your personal information to us, you are giving us your consent to the collection, use and disclosure of your personally identifiable information as set forth in this Privacy Policy.

  • Cookies – Web log

    In some instances, Elgrissy Diamonds may collect data through cookies, web logs, web beacons (also known as pixel gifs or action tags) and other monitoring technologies to enhance your browsing and shopping experience at Elgrissydiamonds.com.

    Cookies are small pieces of information that are stored by your browser on your computer's hard drive to collect information about your activities on our website. Web beacons are small strings of code placed on a web page or within an email for the purpose of transferring information.

    We may use "pixel tags" (also called web beacons, web bugs or clear gifs), which are tiny graphic images that are placed in the code on our Sites and in our emails. Pixel tags help us analyze our customers' online behavior and measure the effectiveness of our website and our advertising. We work with service providers that help us track, collect and analyze this information. We use pixel tags, either alone or in conjunction with cookies, to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the Sites. This information may include your mobile device or computer's IP address, your browser type, your operating system, date and time information, and other technical information about your computer or mobile device. We may also track certain information about the identity of the website you visited immediately before coming to our Sites and after you leave our site.

    We use cookies and web beacons to improve and measure the usability, deliver our ads, performance and effectiveness of our website, learn how customers use our website, improve and measure the effectiveness of our marketing programs, estimate our audience size, and to customize your shopping experience. Examples of the type of information that we collect through these collection devices, includes: total visitors to the website, pages viewed, unique visitors, time spent at Elgrissy Diamonds and on certain other web pages, etc.

    We may authorize trusted third parties to use cookies, web beacons and other monitoring technologies to amass information about the use of Elgrissy Diamonds or interaction with advertisements that appear on our website.

    If your browser permits you are always free to decline cookies although, by declining the use of cookies you may not be able to use certain features on our website.

  • User Communications

    When you send email or other communication to Elgrissy Diamonds, we may retain those emails and other communications in order to process your inquiries, to respond your requests and to improve our services.

  • Links

    Elgrissy Diamonds may provide links to other third-party websites such as Facebook,Instegram, Twitter,Blog etc which are outside our control and not covered by this privacy policy. We encourage you to review the privacy policies posted on these and all websites.

How We Use the Personal Information We Collect?

The information, we collect from you, is used to process your inquiries, to respond to your requests, fulfill any orders, and to improve our stores & services. The information is solely used for the above mentioned purpose only

In order to provide our full range of services, we may use your information in the following ways:

  • Internal Use of Information

    Elgrissy Diamonds reserves the right to use your personally identifiable information internally to improve our marketing and promotional efforts, website content and product offerings. We can also use information gathered through cookies and web log for our internal research. We may use your information to conduct internal research on our users’ demographics, interests, behavior and actions. These internal research reports and findings will not be disclosed to you.

  • Marketing Campaigns

    With your consent, we may use your email address or other personally identifiable information to send commercial, marketing or promotional messages.

How We Share Personal Information with Other Parties?

Elgrissy Diamonds does not sell, rent or distribute your personally identifiable information to third parties except for the below mentioned purposes or reasons:

  • Legal Disclaimer

    Elgrissy Diamonds may disclose information, including personally identifiable information, in order to comply with any applicable law, regulation, judicial proceeding, court order or governmental request.

  • Fraud Protection

    Elgrissy Diamonds may disclose information, including personally identifiable information, in order to scrutinize, prevent or take action against suspected frauds or illegal activities. We may also exchange information, including personally identifiable information, with other organizations and companies to protect online and credit frauds.

  • Third Party Service Providers

    We may employ services of authorized third parties, either companies or individuals, to perform research and other related functions. Elgrissy Diamonds may give access to your information to such third parties and other companies to perform their research and functions. These third parties or other companies may include customer support companies, web hosting companies, payment gateways, financial institutions, shipping companies, data analysis firms, email service providers etc. These third parties are not authorized to use your personally identifiable information for any other purpose(s) other than the purpose(s) set forth by Elgrissy Diamonds.

How We Protect Your Personal Information?

Elgrissy Diamonds is committed to protecting your personally identifiable information and uses all precautionary measures to offer a safe and secure online environment. We use very advanced security technologies and procedures to protect your personally identifiable information from unauthorized access, use or disclosure. We may use Secure Sockets Layer (SSL) software, which encrypts information you input, for transmission of your credit card information. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign out when finished using a shared computer.

Our employees are kept up-to-date on our security and privacy practices. Elgrissy Diamonds grants access of your personally identifiable information to very limited employees such as Customer Service, Shipping & Accounting persons for performing their specific jobs. These employees are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

How You can Contact Us About Privacy Questions?

If you have any queries or suggestions about our privacy policy, please feel free to contact us at:

Elgrissy Diamonds Ltd

15 West 47th Street Suite-301

New York , NY 10036

Tel: (212) 382-0070

Email: elgrissydiamonds@gmail.com